Privacy Policy

How we collect, use, and protect information submitted through our website forms.

Last updated: June 2026

Inland Crane Hire ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide to us through our website forms in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

When you interact with our website—specifically via quote request forms, contact forms, or booking enquiries—we may collect personal information including, but not limited to:

  • Name and job title
  • Company name and ABN
  • Contact details (email address and phone number)
  • Site location data and specific project details relevant to your crane hire request

2. How we use your information

We use the information collected via form submissions strictly to:

  • Respond to your queries and provide accurate crane hire quotes.
  • Coordinate logistical details, site inspections, and project schedules.
  • Comply with legal, workplace health and safety (WHS), and regulatory requirements.
  • Send occasional marketing communications (you may opt out at any time).

3. Data storage and security

We take reasonable technical and organisational steps to protect your personal data from unauthorised access, misuse, loss, or disclosure. Data submitted through our forms is stored securely within our business infrastructure and is accessed only by authorised personnel. We will destroy or de-identify personal information when it is no longer required for business or legal purposes.

4. Disclosure to third parties

We do not sell, trade, or rent your personal data to third parties. We may disclose your information to trusted subcontractors or third-party service providers (such as specialised riggers, transport providers, or engineering consultants) strictly to fulfil your requested service, or if required to do so by Australian law.

5. Access and corrections

Under Australian privacy laws, you have the right to request access to the personal information we hold about you or request that it be corrected. To make a request, please contact us using the details on our contact page.